CRM consultant and business process specialist. I help real estate developers and agencies in Southeast Asia implement Kommo and Bitrix24 — from pipeline architecture to integrations and team onboarding.
Full-cycle CRM projects for real estate businesses — from initial audit to daily operational support after launch.
Pipeline design, custom fields, automation rules, website and messenger integrations (WhatsApp, Telegram, Instagram). Configured to match your actual sales process.
Audit of existing lead handling, pipeline stages, communication scripts and CRM usage. Clear recommendations on what to fix and in what order.
Structured onboarding for sales teams and managers. Documentation, training sessions and ongoing support during the first weeks of operation.
Custom dashboards connected to your CRM data — funnel metrics, manager KPIs, lead source analysis. Built in Power BI or as standalone web dashboards.
Real numbers from past projects — no estimates, no benchmarks.
I started in telecom — 12 years at MTS Group leading product and service development across Southern Russia. That background shaped how I think about systems, data and customer processes.
Since 2008 I've been running SKALA LLC, providing business development and consulting services. From 2020 to 2024 I was COO at Black Sea Financial Company, where I ran a full transformation of the sales department — CRM implementation, partner network development and BI reporting.
Currently I'm COO at Homio.Pro, a B2B platform connecting property developers and agents across Southeast Asia, and consulting on CRM and process projects for real estate businesses in the region.
Tell me what you're working with — I'll say honestly whether I can help and what it would take.